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Terms And Conditions

Green Line

We hope that all of our customers will be happy with the products we provide and the service we offer. The following

Terms and Conditions are transparent and open and designed to clarify terms of service for the client and retailer. 

Updated July 2016




Product prices

The price of goods are as are shown on the website at the time of order. Your debit or credit card shall only be charged for items dispatched to you. Some of the prices on our website may differ from promotional offers from time to time in local press.

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Refund policy

If you are unsatisfied with any of the items in your order or any part of the delivery service please contact us - either by emailing us via the Contact Us page of the website or by telephoning 01752 206566 to speak to one of our team. If you would like to make a comment or recommendation regarding our food, then please visit the Contact Us page of the website and select "Comment about our food". We shall be happy to exchange or refund any item you feel is unfit for purpose or any item that has been damaged in transit. If we have sent you an incorrect item, please notify us as soon as possible. We will then issue a refund to you.

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Deliveries must be signed for unless specific instructions are given at the time of ordering on the delivery screen.


Payment for goods

Goods purchased by individuals are paid for at the time of ordering.When ordering catering size meals for schools, nurseries and care homes payment terms are as follows: Orders up to the value of £250 payment by card at time of ordering. Orders over the value of £250 50% payment due at time of ordering and remainder within seven days.



Cancelling an order

(United Kingdom Distance Selling Regulations)
As an online retailer we are governed by the UK Distance Selling Regulations. However, as we are selling perishable goods, the regulations relating to the return of unwanted goods do not directly apply to us. For more information, please go to www.dti.gov.uk . Once an order has been taken the cannot be cancelled as preparation of the food will have begun

Veggie Pies


To order products from Yum Yum.me via our website you must register on line. By registering with us you are agreeing to our terms and conditions. To registering with us for this service means we must have the following information: Your address, including the postcode of the billing address linked to the payment card. Your home telephone or mobile telephone number Your email address, so we can supply you with important information such as your order confirmation and delivery information. Products purchased through Yum Yum.me Ltd. may not, in any way, be resold without our prior written consent. Your order will firstly be confirmed on screen or by telephone via one of our customer service advisers once payment has been received. Then you will receive an email confirming your order details. We do not hold your payment details from any previous orders. Therefore, every purchase will require new payment details entered. It is your responsibility to keep your password secure.

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